1- All the order is based on 'First Come First Serve'.

2- Item's color might be slightly differ due to monitor resolution.

3- Once order is placed, payment must be done within 3 days after received Invoice from Us. Fail at such Zara Little Tots will reserves the right to CANCEL the item without prior notice.

4- No CANCELLATION after booking.

5- For PRE ORDER product, 50% of payment to be made 3 days after receive Invoice from us & another remaining 50% of payment to be made upon noticed by Zara Little Tots before the product to bent to you. If failed to do so, 50% deposit is consider NON- REFUNDABLE due to I have to absorb the cost of the product.

6- For CASH-ON-DELIVERY : We accept cash upon collection at our address.

7- If Item OUT-OF-STOCK, there are chances that payment already made, but the stock not available. This may due to:

i. Defect on the stock

ii. Buyers took too long to make payment, supplier might release the goods to other wholesalers.

iii. My fault on overlooked

iv. Supplier's fault on over estimated on the stock availability, forgot to reserve, etc .. I will refund 100% to buyer, OR alternatively buyer willing to exchange other things

8- We will NOT responsible for lost or damage items during postage.However, we will provide the tracking number for your reference by Email.

9- Goods Sold are NOT REFUNDABLE or EXCHANGEABLE [ Except certain reason ]

10- All Sold items will be deleted to prevent confusion.... Thank You!!

** Pls do not hesitate to SMS, Email or Call us if you have any enquiries**